We at Go Green Nevada value your privacy and are committed to protecting your personal information. This Privacy Policy describes the types of information we may collect from you, how we may use that information, how we store it, the steps we take to protect it, the circumstances under which we may disclose or transfer it, and the choices you have regarding the information you provide to us. We encourage you to read this Privacy Policy to understand our privacy practices.
By visiting gogreennevada.org or one of the affiliated pages hosted at the Go Green Nevada domain (the “Site”), you are consenting to the practices described in this Privacy Policy. This policy does not apply to the privacy practices of companies or organizations that are not owned or controlled by Go Green Nevada, or to people who are not employed by Go Green Nevada. This Privacy Policy is subject to change. When we make material changes, a notice will be posted on the Site along with the updated Privacy Policy. If you are a returning or regular user of the Site, we recommend that you review the Privacy Policy to stay informed of any updates.
If you have any questions or concerns about the privacy or security of your information, please contact us.
This Go Green Nevada Privacy Policy (“Privacy Policy” or “Policy”) informs you of how Go Green Nevada ("we,” “us” or “our”) processes the personal data we collect online and offline, the privacy practices we undertake, the types of data we collect, how we use and secure that data, and how long we retain that data.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site and/or Services.
By using our Site and Services, you expressly consent to the collection and use of your Personal Data (defined below) in compliance with this Privacy Policy.
This Policy may change from time to time. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
When we use the term “Personal Data,” we mean information or data that directly or indirectly identifies, describes, relates to, or is reasonably capable of being associated with or can reasonably link to a particular individual, consumer, or household.
When we use the term “Service(s)” we mean to refer collectively to:
We may collect your Personal Data through different means, when you:
It is up to you whether you want to provide us with information or authorize third parties to provide us with information. When we ask you to provide information, you can decline and still visit the Site to learn more about us and what we do. However, if you choose not to provide information to us, we may be unable to provide you our Services. This Privacy Policy does not apply to any third-party sites that may link to or be accessible from the Sites.
We may collect the following types of Personal Data:
If you submit any Personal Data to us relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. By submitting Personal Data, you grant Go Green Nevada the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the Site.
An IP address is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow computers (including mobile devices and tablets) and servers to recognize and communicate with one another. We collect IP address information so that we can properly manage our system and gather information about how our Site is being used. This includes the device type and browser you are using, location data, the pages you are viewing, and your interactions on the page. Your IP address may be associated with records containing Personal Data. We collect details of visits to our Site, including the volume of traffic received, logs, and the resources that you have accessed.
(Please also see our "Cookies Notice".)
We only collect the information reasonably necessary to respond to inquiries about our Services, to provide you the Services, to carry out our operations, as required by law, and for other legitimate business purposes, under applicable laws, as provided below:
We do not monitor or profile visitors to our Site or collect, in any automated manner, any special categories of sensitive Personal Data about you. No automated decision-making, including profiling, is used when processing your Personal Data.
An IP address is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow computers (including mobile devices and tablets) and servers to recognize and communicate with one another. We collect IP address information so that we can properly manage our system and gather information about how our Site is being used. This includes the device type and browser you are using, location data, the pages you are viewing, and your interactions on the page. Your IP address may be associated with records containing Personal Data. We collect details of visits to our Site, including the volume of traffic received, logs, and the resources that you have accessed.
(Please also see our "Cookies Notice".)
We may disclose aggregated information that does not identify any individual (and therefore, is not deemed to be Personal Data) without restriction.
We share Personal Data with the following categories of recipients:
Third-party Vendors: Your Personal Data will only be shared with and processed by our affiliates and non-affiliated third-party service providers as permitted by law and for the purposes described in this Privacy Policy. Utilities who partner with us may contact you about our services and then obtain from us a list of their customers who engaged with a campaign that directed their customers to Go Green Nevada. We may disclose Personal Data to certain non-affiliated specialized service providers, including professional advisors, consultants, technical service providers, researchers, and other third parties, who are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them. We may disclose your Personal Data to third-party service providers to provide us with services such as Site hosting, including information technology and telephony services, and related infrastructure, customer service, e-mail delivery, text messaging services, auditing, and other similar services.
Channel Partners: Go Green Nevada enters into partnerships with third-party entities to improve and market our Services and to facilitate research in the energy field.
Corporate Affiliates: We may share your information with our corporate affiliates that are subject to this policy.
Business Transfers: When applicable, we may share your information in connection with a substantial corporate transaction, such as the sale of a Site, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
Third-Party Advertising: We share information with third parties that either display advertising on the Site or manage our advertising on other sites and applications, including mobile devices. If you opt in to receive texts from us, we do not share your opt-in information with these third parties.
With Your Consent or at Your DirectionWe may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction.
Other Legal Reasons: In addition, we may use or disclose your Personal Data as we deem necessary or appropriate: (1) under applicable law; (2) to respond to requests from public and government authorities including public and government authorities; (3) to pursue available remedies or limit damages we may sustain; (4) to protect our operations or those of any of our affiliates; (5) to protect the rights, privacy, safety or property of Go Green Nevada, our affiliates, you and others; and (6) to enforce our terms and conditions.
We use reasonable organizational, technical, and administrative measures to maintain the privacy and security of your Personal Data within our organization. Accordingly, we prevent unauthorized access by a secure firewall and use security technologies to protect the integrity and privacy of any Personal Data you provide. Although we work hard to protect your Personal Data, Go Green Nevada cannot guarantee the security of any information you transmit to us through online forms and applications, and you do so at your own risk. The Site is not designed to store sensitive personal information such as financial, health, or educational records, and you should not use the site for that purpose. Please note that email and text are considered non-encrypted (and therefore nonsecure) forms of communication, and can be accessed and viewed by others without your knowledge and permission. For that reason, to protect your privacy, please do not use email or text to communicate information that you consider confidential. Unfortunately, no data transmission or storage system can be guaranteed to be secure at all times. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section below. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
We are not responsible for any outcome if you circumvent any privacy settings or security measures. You are responsible for choosing a password of appropriate strength, not sharing or reusing passwords used on other websites, and keeping your password confidential. Go Green Nevada employees will never ask for your password.
We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy and in order to provide you the Services, and for as long as your account is active or as needed to provide you Services. We will also retain your information to comply with our legal obligations, to conduct audits, resolve disputes, and enforce our agreements.
This Site is only intended for individuals who are at least 18 years of age. We do not knowingly encourage or solicit visitors to this Site who are under the age of 18.
We are committed to complying with the Children’s Online Privacy Protection Act (COPPA). Our Service is not directed to children under the age of 13 and children under the age of 13 are not to use the Site or provide any information to our Service without express parental consent. We do not knowingly collect personal information from children under the age of 13. If we receive personal information that we discover was provided by a child under the age of 13, we will promptly destroy such information.
We are committed to complying with the Children’s Online Privacy Protection Act (COPPA). Our Service is not directed to children under the age of 13 and children under the age of 13 are not to use the Site or provide any information to our Service without express parental consent. We do not knowingly collect personal information from children under the age of 13. If we receive personal information that we discover was provided by a child under the age of 13, we will promptly destroy such information.
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see YOUR CALIFORNIA PRIVACY RIGHTS for more information.
Go Green Nevada uses payment processors and does not collect financial information.
We may periodically send you relevant marketing alerts and newsletters by e-mail, in addition to our transactional e-mails that we may send to customers. To help improve our Marketing Activities, our email service provider provides us with reporting that includes data based on when you open an e-mail or click on a link included in one of these emails. Instructions on how to unsubscribe from these marketing alerts and newsletters are included in each marketing e-mail.
We may offer benefits to our customers who make referrals of our services. When we do this, we receive Personal Information about new customers directly from those interested in our services, and not from our existing customers.
By applying or submitting a form with us, you are opting in to receive text messages from Go Green Nevada. If you opt-in to receive informational text messages from us, we may periodically send you texts relating to services you have requested, such as product information and appointment reminders. If you opt-in to receive promotional text messages from us, we may periodically send you texts relating to products or services we think may be of interest to you. Instructions on how to opt-out of text messaging are included in our opt-in confirmation text and every promotional text we send.
To help us improve our Services and/or measure the effectiveness of and improve our Marketing Activities, our SMS service provider provides us with reporting that includes data about whether our message was delivered. In certain text messages, we may include links that direct you to our Site. If you click on any of these links and visit our Site, we may collect your Personal Data through automated data tracking technology. To help us measure the effectiveness of and improve our Marketing Activities, our CRM service provider may also provide us with reporting that includes data based on your visit to our Site and related Site traffic data.
For more information on our text messaging programs, please see our Mobile Terms of Use. Please also see our “Cookies Notice” below.
You have choices in how your Personal Data is used and shared. You have the right to:
Account Information: If you are a Registered User and have an account with us, you may update, correct, or delete your Personal Data at any time by (1) logging into your account and modifying your Personal Data, or (2) by emailing us at info@gogreennevada.org. Go Green Nevada will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Data. We will respond to your access request within 30 days.
Deactivating or Deleting Your Account: If you have a Go Green Nevada account and wish to deactivate your account, please go to [https://www.gogreennevada.org] for instructions, but note that we may retain certain information, including cached or archived copies, as required by law or for legitimate business purposes.
Community Forums, Case Studies, and Blogs: Some of our Site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others. To request removal of your Personal Data from our blog or testimonials, please contact info@gogreennevada.org. In some cases, we may not be able to remove your Personal Data, in which case we will let you know if we are unable to do so and why.
Certain Exceptions to Deletion Request Rights: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Choice and Opt-Out: We provide you the opportunity to unsubscribe from our promotional email communications or you may contact us using the information below.
You may opt out of personalized ads anytime by deleting your browser's cookies. For more information, please review our Cookies Notice.
You may opt out of receiving text messages at any time by replying “STOP”. Message and data rates may apply.
Exercising Access, Data Portability and Deletion Rights: To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by emailing us at info@gogreennevada.org.
Verification of Your Identity: Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may make a verifiable consumer request for access or data portability twice within a 12-month period. You must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Where you have provided consent to process personal information, you have the right to withdraw such consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. You may do this by contacting us as set forth in the "How to Contact Us" section below.
We endeavor to respond to a verifiable consumer request within thirty (30) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
What are cookies and why are cookies used: A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as a tag that identifies your computer. While cookies are often only used to measure website usage (such as number of visitors and duration of visit) and effectiveness (such as topics visitors are most interested in) and to allow for ease of navigation or use and, as such, are not associated with any personal information, they are also used at times to personalize a known visitor's experience of a website by being associated with profile information or user preferences. Over time this information provides valuable insight to help improve the user experience.
How we use Cookies: We use cookies and related technologies (“Cookies”) to provide Services, gather information when users navigate through the Sites to enhance and personalize the experience, to understand usage patterns, and to improve our Sites, products, and Services. Cookies on our Sites are generally divided into the following categories:How to Control Cookies: You can review your Internet browser settings, typically under the sections "Help" or "Internet Options," to exercise choices you have for certain Cookies. If you choose to block all cookies, you may not have access to our Site, our Services will not function as intended, and you will not be able to log in. If you have blocked all cookies and wish to make full use of the features and Services we offer, we recommend enabling at least first-party cookies. Rather than blocking all cookies, you can choose to block only third-party cookies. This will allow Go Green Nevada Services to function as intended. To learn more about the use of Cookies by Google for analytics see https://policies.google.com/technologies/cookies. To exercise choice regarding those Cookies, please see the Google Analytics Opt-out Browser Add-on athttps://tools.google.com/dlpage/gaoptout . The opt-outs described above are device- and browser-specific and may not work on all devices.
CCPA: As of January 1, 2020, under the California Consumer Privacy Act (CCPA), California Residents have certain additional rights regarding their Personal Data. If and to the extent you are a "consumer" as defined under the CCPA and that we are a "business" as defined under CCPA, the following may apply to you:
You have the right to request the following information from us by emailing us at the contact information in the section titled, HOW TO CONTACT US, and we will provide the following information to you upon verification of your identity:
In addition, please check the following section of this Privacy Policy: TYPES OF PERSONAL DATA WE COLLECT, HOW AND WHY WE USE YOUR INFORMATION, and HOW WE SHARE AND DISCLOSE PERSONAL DATA.
You may opt out of any marketing by us and from the disclosure of your Personal Data to third parties.
Personal Information Sales Opt-Out And Opt-In Rights: If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us at the contact information in the How to Contact Us section below. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by contacting us. Please see the How to Contact Us section below. You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
Non-Discrimination: If you elect to exercise any of your rights under CCPA, Go Green Nevada will not discriminate against you for exercising any of your CCPA rights. Unless otherwise permitted by the CCPA, we will not: deny you goods or services, charge you a different price or rate for our goods or services, or provide you a different level or quality of goods or services because you exercised such rights. Under the current definition of CCPA, Go Green Nevada does not sell your Personal Data.
Other than as provided above, we may offer you certain financial incentives, as permitted by the CCPA, in exchange for your giving us certain information, which incentives may result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
Types of Information We Have Collected in the Past Twelve (12) Months: In particular, we have collected the following categories of personal information, from Registered Users, authorized users, and visitors to our Sites, within the last twelve (12) months: name, alias, postal address, physical address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, signature address, phone numbers, browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. In addition, we collect drivers’ license information from our Third-Party Vendor installers to verify their identity.
Occasionally we may provide links to other sites for your convenience and information. These sites operate independently from our Sites and are not under our control. These sites may have their own privacy notices or terms of use, which you should review if you visit any sites linked through our Sites. We are not responsible for the content or use of these unrelated sites.
Go Green Nevada may change its Privacy Policy from time to time at Go Green Nevada's sole discretion. Go Green Nevada encourages visitors to frequently check this page for any changes to its Privacy Policy.
If you have any queries, questions or concerns about this Privacy Policy or our Personal Data handling practices, please contact us at info@gogreennevada.org or call us at (725) 307 6333.